N0.:EOL-2020-0003

Data:5/25/2020

Dear Valued Customers,

Thank you very much for your support on our products and services.

To help you discern market changes and adapt to technology development and innovation, we would like to inform that the end of life (EOL) date of  RG-EG1000M is May 25, 2020.After this date, we will not be able to provide any service for this product (including hotline). We are sorry for any inconvenience this may cause and appreciate your understanding. At the meantime, you can still get access to the service platform of Ruijie Official Website https://www.ruijienetworks.com/support/productlifecycle to obtain the related documents of this product in one year after the final date.

Table 1 describes the end of life milestones, definitions and dates for  RG-EG1000M.

Milestone

Definition

Date

 

End of Life(EOL) Date

The last date of product service period.

Product service includes: bug fixes, enquiry and product maintenance.

 

May 25, 2020
                                                                                                                            
                                                                                                                         Table 1: the milestone of the   RG-EG1000M

 

 

Table 2 shows the recommended replacement products we provide for you.

EOL product

Replacement product

RG-EG1000M

None

 

  Table 2: replacement products list

 

If you have any further questions, please don’t hesitate to contact Ruijie service hotline or local sales representatives. For more information about Ruijie Network products lifetime policy, please visit:

https://www.ruijienetworks.com/support/productlifecycle.

Sincerely,

Ruijie Networks Co., Ltd.

May 25, 2020