Recently, Ruijie Networks received inquiries from some customers regarding potential security vulnerabilities in certain Reyee products. As a company that prioritises its customers, we take this matter seriously and wish to provide an update on the situation. We also sincerely thank you for your continued trust and support.

At the Black Hat conference on 12 December 2024, a security vulnerability in certain Reyee products was publicly disclosed, attracting media attention. Prior to this disclosure, Ruijie Networks had already identified and promptly addressed the issue. On 4 December 2024, we published a security advisory on our official website detailing the vulnerability and offering a fix. We also provided 24/7 online technical support to assist users with version upgrades. Additionally, emergency protective measures were deployed on the cloud to ensure data security and system stability. To date, Ruijie has not received any reports of actual attacks exploiting this vulnerability.

To safeguard customer interests, we conducted a thorough review across all product lines. We confirm that the identified vulnerability is limited to specific Reyee products already disclosed. Other products in our portfolio, including domestic cloud platforms, are not affected. Any future updates will be promptly shared through official channels to maintain transparency and keep all stakeholders informed.

Ruijie Networks has always placed customer interests at the forefront. Your security and trust remain our highest priorities. Security vulnerabilities are a global challenge in the field of network security, and we are committed to addressing them with diligence. Moving forward, Ruijie will increase our R&D efforts, drive product innovation, enhance risk management, and strengthen compliance in data security.

We deeply appreciate your understanding and support. If you have any concerns or require technical assistance, please do not hesitate to contact us. We are dedicated to serving you and ensuring that your rights are fully protected.

Ruijie Networks Co., Ltd.
December 27, 2024